Vanessa R. S. Demuner

Papers

Total Citations

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About

Vanessa R. S. Demuner is a leading researcher in the field of Robotic Process Automation (RPA) and its integration with intelligent systems for business process optimization. Her work centers on developing and evaluating automation frameworks that enhance organizational efficiency, reduce operational costs, and promote sustainability. Her most cited paper, "Development of Intelligent Robotic Process Automation: A Utility Case Study in Brazil" (2021, 48 citations), provides a pioneering real-world application of RPA, demonstrating how software robots can capture and interpret complex processes to drive significant resource savings. Building on this, her "Performance Analysis Method for Robotic Process Automation" (2023, 18 citations) introduces a novel analytical framework that links RPA effectiveness to sustainable service innovation and strategic decision-making in Business Process Management (BPM). Demuner’s contributions are notable for bridging the gap between theoretical automation models and practical, sustainable business outcomes, offering actionable insights for both industry practitioners and academics. Her work continues to shape how organizations leverage intelligent automation for long-term value creation.