Thais Tossoli De Sousa
Papers
1
Total Citations
48
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1
About
Dr. Thais Tossoli De Sousa is a leading researcher in the field of Intelligent Robotic Process Automation (RPA), with a particular focus on its practical implementation in emerging economies. Her most-cited work, "Development of Intelligent Robotic Process Automation: A Utility Case Study in Brazil" (2021), has garnered 48 citations and stands as a cornerstone study demonstrating how traditional software robots can be enhanced with cognitive capabilities to capture, interpret, and automate complex organizational processes. Dr. De Sousa’s major contribution lies in bridging the gap between theoretical RPA frameworks and real-world utility applications, showing that intelligent automation can significantly reduce operational resources while optimizing workflow efficiency. Her case study in Brazil provides a replicable model for developing nations seeking digital transformation. Through her research, she has advanced the understanding of how RPA technologies can be adapted to local contexts, making automation more accessible and impactful. Dr. De Sousa’s work continues to influence both academic discourse and industry practice, positioning her as a key voice in the evolution of intelligent process automation.
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