Bruna Vajgel

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About

Bruna Vajgel is a leading researcher in the field of Robotic Process Automation (RPA), with a particular focus on integrating intelligent systems and sustainability into business process management. Her most cited work, "Development of Intelligent Robotic Process Automation: A Utility Case Study in Brazil" (2021), has garnered 48 citations and demonstrates how RPA can capture and interpret organizational processes to reduce resources and optimize workflows. This study is notable for its practical application in a real-world utility context, showcasing the tangible benefits of automation. Expanding on this foundation, her 2023 paper "Performance Analysis Method for Robotic Process Automation" (18 citations) introduces a novel framework for evaluating RPA efficiency, linking automation directly to sustainable service innovation and cost savings. Vajgel’s contributions are significant for bridging the gap between theoretical RPA models and actionable business strategies, offering companies a data-driven path to smarter, more sustainable operations. Her work is essential reading for researchers and practitioners seeking to understand how intelligent automation can drive both economic and environmental value in modern enterprises.