Edson Toshimi Midorikawa

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About

Edson Toshimi Midorikawa is a leading researcher in Business Process Management (BPM), Robotic Process Automation (RPA), and sustainable service innovation. His most-cited work, "Performance Analysis Method for Robotic Process Automation" (2023, 18 citations), demonstrates how integrating sustainability into automated business processes can simultaneously reduce costs, save time, and drive intelligent service innovation. Midorikawa’s research provides a novel framework for evaluating RPA performance, bridging the gap between operational efficiency and environmental responsibility. By showing that automation can be both economically and ecologically beneficial, he has influenced how organizations approach digital transformation. His contributions are particularly valuable for students and practitioners seeking to align BPM with sustainability goals, offering actionable insights for designing automated workflows that are not only efficient but also environmentally conscious. Midorikawa’s work continues to shape the conversation around responsible automation, making him a key voice in the evolution of modern business processes.