Rosanna Leung

I-Shou University, National Kaohsiung University of Hospitality and Tourism, Hong Kong Polytechnic University

Papers

7

Total Citations

313

H-Index

6

About

No biography available yet.

Research Focus

Computer science7 · 313 citations
Business7 · 313 citations
Marketing5 · 300 citations
Knowledge management4 · 242 citations
Tourism4 · 237 citations
Service (business)3 · 226 citations
Hospitality1 · 161 citations
Balanced scorecard1 · 161 citations
Public relations1 · 161 citations
Hospitality industry1 · 161 citations
Originality1 · 161 citations
Personalization1 · 161 citations

Key Achievements

6
H-Index
7
Papers
313
Total Citations
45
Avg Citations/Paper
🏆 Most Cited Paper
Smart hospitality: Taiwan hotel stakeholder perspectives
161 citations · 2018
📈 Most Prolific Year: 2022 (3 Papers)
🤝 Key Collaborators: 5
🏛 Institutions: I-Shou University, National Kaohsiung University of Hospitality and Tourism, Hong Kong Polytechnic University

Top Papers

  1. 1
    Smart hospitality: Taiwan hotel stakeholder perspectives
    161 citations · 2018
  2. 2
    Co-creating interactive dining experiences via interconnected and interoperable smart technology
    58 citations · 2020
  3. 3
    Development of Information and Communication Technology: From e-Tourism to Smart Tourism
    38 citations · 2022
  4. 4
    Development of Information and Communication Technology: From e-Tourism to Smart Tourism
    36 citations · 2022
  5. 5
    “Konnichiwa, Mr. Robot”: a direct observation of hotel visitors' attitudes and anxiety regarding service robots
    11 citations · 2022
  6. 6
    “I am served by a Robot!”: internal antecedents of customer acceptance of robotic hotel-service agents
    7 citations · 2024
  7. 7
    Hotel Information Exposure in Cyberspace: The Case of Hong Kong
    2 citations · 2012

Key Collaborators

SDSven Dahms1 shared papersFTFu-Sheng Tsai1 shared papersSCSladjana Cabrilo1 shared papersPTPoh Theng Loo1 shared papersRLRob Law1 shared papers
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