Park Thaichon

University of Southern Queensland

Papers

4

Total Citations

55

H-Index

3

About

No biography available yet.

Research Focus

Computer science3 · 52 citations
Artificial intelligence3 · 52 citations
Business3 · 52 citations
Knowledge management2 · 34 citations
Marketing2 · 30 citations
Market intelligence1 · 22 citations
Business intelligence1 · 22 citations
Data science1 · 22 citations
Data mining1 · 22 citations
Customer service1 · 18 citations
Internal medicine1 · 18 citations
Medicine1 · 18 citations

Key Achievements

3
H-Index
4
Papers
55
Total Citations
14
Avg Citations/Paper
🏆 Most Cited Paper
Artificial intelligence (AI)-based market intelligence and customer insights
22 citations · 2022
📈 Most Prolific Year: 2025 (2 Papers)
🤝 Key Collaborators: 14
🏛 Institutions: University of Southern Queensland

Top Papers

  1. 1
    Artificial intelligence (AI)-based market intelligence and customer insights
    22 citations · 2022
  2. 2
    The Robot–Human Paradox: A Meta‐Analysis of Customer Service by Robots Versus Humans on Customer Experience
    18 citations · 2025
  3. 3
    Are We Already Living with Skynet? Anthropomorphic Artificial Intelligence to Enhance Customer Experience
    12 citations · 2021
  4. 4
    Leveraging socially assistive robots in tourism to promote healthy aging: an exploratory study on aging population
    3 citations · 2025

Key Collaborators

DCDebdutta Choudhury1 shared papersTRTareq Rasul1 shared papersMGMarilyn Giroux1 shared papersSQSara Quach1 shared papersRHRakibul Hasan1 shared papersFDFernando de Oliveira Santini1 shared papersHSHerbert Sima1 shared papersWMWeng Marc Lim1 shared papersNSNirma Sadamali Jayawardena1 shared papersMGMina Ge1 shared papersCHCláudio Hoffmann Sampaio1 shared papersWJWagner Júnior Ladeira1 shared papersSWScott Weaven1 shared papersABAbhishek Behl1 shared papers
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