Papers
1
Total Citations
42
H-Index
1
About
Mingyan Han is a rising scholar in organizational behavior, whose work critically examines the unintended consequences of advanced technologies in service workplaces. Her research primarily explores how digital tools and automation can paradoxically foster employee deviance, challenging the assumption that technological progress uniformly benefits organizational life. In her most-cited paper, "That honey, my arsenic: The influence of advanced technologies on service employees’ organizational deviance" (2023), Han reveals how technology-driven performance monitoring and algorithmic management can breed resentment, leading to counterproductive behaviors such as sabotage or withdrawal. This work, with 42 citations, has already sparked important conversations in management and ethics circles, positioning Han as a key voice in the emerging field of "dark side" technology studies. Her contributions are notable for bridging psychological theory with real-world service sector challenges, offering both diagnostic insights and practical implications for reducing deviance. Han’s scholarship is essential reading for researchers and students interested in the human costs of digital transformation, and her work continues to influence debates on ethical technology implementation.
Research Focus
Key Achievements
Top Papers
- 1