Canmian Liu

Sun Yat-sen University, Huaqiao University

Papers

5

Total Citations

193

H-Index

5

About

No biography available yet.

Research Focus

Business5 · 193 citations
Marketing5 · 193 citations
Service (business)3 · 165 citations
Psychology4 · 150 citations
Social psychology3 · 141 citations
Proactivity2 · 122 citations
Passivity1 · 80 citations
Process management1 · 80 citations
Electrical engineering1 · 80 citations
Engineering1 · 80 citations
Reliability engineering1 · 80 citations
Hospitality industry3 · 71 citations

Key Achievements

5
H-Index
5
Papers
193
Total Citations
39
Avg Citations/Paper
🏆 Most Cited Paper
Proactivity or passivity? An investigation of the effect of service robots’ proactive behaviour on customer co-creation intention
80 citations · 2022
📈 Most Prolific Year: 2022 (2 Papers)
🤝 Key Collaborators: 5
🏛 Institutions: Sun Yat-sen University, Huaqiao University

Top Papers

  1. 1
    Proactivity or passivity? An investigation of the effect of service robots’ proactive behaviour on customer co-creation intention
    80 citations · 2022
  2. 2
    Formal versus casual: How do customers respond to service robots’ uniforms? The roles of service type and language style
    43 citations · 2023
  3. 3
    How do consumers engage with proactive service robots? The roles of interaction orientation and corporate reputation
    42 citations · 2022
  4. 4
    Driving human-robot value co-creation in hospitality: The role of artificial empathy
    19 citations · 2024
  5. 5
    Speaking versus touching: How consumers respond to robot communication modality in hospitality services
    9 citations · 2024

Key Collaborators

LXLishan Xie4 shared papersDLDongmei Li2 shared papersTZTengteng Zhu2 shared papersLZLu Zhang1 shared papersXLXin Liu1 shared papers
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