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About

Pok Man Tang is a behavioral researcher whose work sits at the compelling intersection of human psychology, workplace dynamics, and emerging technologies—particularly artificial intelligence and robotics. His scholarship explores how the rise of automation reshapes employee behavior, organizational outcomes, and even broader societal phenomena. Tang's most influential contribution, "Robots at Work" (2020, 314 citations), examines how anthropomorphism shapes customer responses to service robot failures, demonstrating that robots perceived as having feelings receive greater forgiveness and preference. His highly cited work on conscientiousness and intelligent machines (290 citations) challenges long-held assumptions about the "gold standard" personality trait for workplace performance in an AI-driven era. Tang has also produced compelling multimethod evidence showing that robot exposure fuels job insecurity and counterproductive workplace behaviors (262 citations). Perhaps most strikingly, his research extends beyond the workplace: Tang has investigated how automation exposure contributes to global religious decline and how robot preachers erode spiritual commitment—findings that underscore the far-reaching cultural consequences of technological disruption. With hundreds of citations accumulated in just a few years, Tang has rapidly established himself as a pioneering voice in understanding humanity's psychological and social adaptation to an increasingly automated world.