Hotel industry

The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges

Ki-Chan Nam, Christopher S. Dutt, Prakash K. Chathoth, Abdelkader Daghfous, M. Sajid Khan

引用数: 341 • 2020

What do hotel employees think about service robots? A qualitative study in Turkey

Ahmet Vatan, Seden Doğan

引用数: 144 • 2020

Factors affecting hotel managers’ intentions to adopt robotic technologies: A global study

Abraham Pizam, Ahmet Öztürk, Adela Balderas-Cejudo, Dimitrios Buhalis, Galia Fuchs, Tadayuki Hara, Jéssica Vieira de Souza Meira, Mercedes Raquel García Revilla, Deepa Sethi, Ye Shen, Olimpia State, Ahmet Hacikara, Suja Chaulagain

引用数: 135 • 2022

Impact of robot hotel service on consumers’ purchase intention: a control experiment

Lina Zhong, Sunny Sun, Rob Law, Xiaoya Zhang

引用数: 121 • 2020

The dark side of robot usage for hotel employees: An uncertainty management perspective

Su-Ying Pan, Yangpeng Lin, Jose Weng Chou Wong

引用数: 53 • 2024

Pursuing the drivers of consumer behaviour toward service robots in the hotel industry

Mohammad Soliman, Stanislav Ivanov, Islam Elgammal, Craig Webster, Alamir N. Al-Alawi

引用数: 49 • 2024

Emerging Concepts of Artificial Intelligence in the Hotel Industry: A Conceptual Paper

Mohammad Badruddoza Talukder, Firoj Kabir, Kamarun Muhsina, Iva Rani Das

引用数: 44 • 2023

Is robot hotel a future trend? Exploring the incentives, barriers and customers' purchase intention for robot hotel stays

Lan‐Hsun Wang, Juei-Ling Ho, Shih‐Shuo Yeh, Tzung‐Cheng Huan

引用数: 43 • 2022

Employment in tourism: The jaws of the snake in the hotel industry

Santiago Melián González, Jacques Bulchand‐Gidumal

引用数: 35 • 2020

Understanding the drivers of consumers’ acceptance and use of service robots in the hotel industry

Heesup Han, Sung in Kim, Jin‐Soo Lee, Inyoung Jung

引用数: 24 • 2024

The Intention and Expectations of Modern Robotic Technologies in the Hotel Industry

Dimitrios Belias, Labros Vasiliadis, Ioannis Rossidis

引用数: 12 • 2021

Robotics and Artificial Intelligence in the Hotel Industry: A Systematic Literature Review

Ajit Kumar Singh, Pankaj Kumar Tyagi, Anita Kumari Singh, Priyanka Tyagi, Shweta Kapure, Ekta Rastogi

引用数: 10 • 2022

Implications of Artificial Intelligence (AI) in the Hotel Industry

Firoj Kabir, Musfiqur Rahoman Khan, Md. Nasir Mia, Mohammad Badruddoza Talukder

引用数: 8 • 2024

Hotel Employees’ Attitude and Acceptance Toward Human-Robot Co-Working Based on the Industry 5.0 Concept

Khaled Ghazy, Alena Fedorova

引用数: 7 • 2022

Exploring the barriers and prospects for service robot adoption in the hotel industry: A management perspective

Ines Milohnić, Jelena Kapeš

引用数: 6 • 2024

Adapting Artificial Intelligence in Cypriot Hotel Industry: The Views of Hotel Managers

Christos Papademetriou, Konstantina Ragazou, Alexandros Garefalakis

引用数: 4 • 2024

Pilot Study for Two Questionnaires Assessing Intentions of Use and Quality of Service of Robots in the Hotel Industry

Dimitrios Belias, Labros Vasiliadis

引用数: 4 • 2021

Service robots’ feasibility in the hotel industry: A case study of Hotel Presidentti

Linh Hahkio

引用数: 3 • 2020

SERVICE ROBOTS IN THE HOTEL INDUSTRY: CUSTOMER ACCEPTANCE AMONG INTERNATIONAL AND LOCAL HOTEL BRAND

Rachel Dyah Wiastuti, Stella Nathalia Ignacia, Lusiana Dwi ANGRAINI, Anwari Masatip, Enos Julvirta

引用数: 2 • 2024

Rise of the machines: Investigating service robot adoption intentions in hotel industry

Sanjay Hanji, Nagaraj Navalgund, Savita S. Hanji, Virupaksha Goud, Sanjeevakumar M. Hatture, Ramesh S. Wadawadagi

引用数: 2 • 2024