Ahmet Vatan
Papers
2
Total Citations
155
H-Index
2
About
Ahmet Vatan is a pioneering researcher at the intersection of tourism, hospitality, and robotics, whose work explores how emerging technologies reshape human roles in service industries. His most influential study, “What do hotel employees think about service robots? A qualitative study in Turkey” (2020, 144 citations), provides foundational insights into frontline workers’ perceptions of automation, revealing both anxieties and opportunities in hospitality. Building on this, his 2024 investigation into robot guides from tourist guides’ perspectives examines the practical advantages—such as enhanced efficiency—and challenges, including job displacement fears, of integrating robotic assistants into travel. By employing qualitative methods, Vatan captures nuanced human responses to technological disruption, offering critical guidance for industry adaptation. His research has become essential reading for scholars and practitioners navigating the balance between innovation and workforce sustainability. With growing citation impact, Vatan’s work stands as a vital contribution to understanding how tourism professionals can coexist with automation, making him a key voice in the ongoing dialogue about the future of service work.
Research Focus
Key Achievements
Top Papers
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