Alexandra Sofia Mendes

Papers

Total Citations

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About

Alexandra Sofia Mendes is an emerging researcher whose work sits at the intersection of tourism, hospitality management, and emerging technologies. Her scholarship focuses primarily on the integration of robotics and artificial intelligence within the hospitality industry, with a particular emphasis on how future professionals perceive and anticipate these technological transformations. Mendes has made a meaningful contribution to the field by centering her research on the student perspective — an often-overlooked demographic whose attitudes will shape the industry's technological future. Her most cited work, "Robots in Tourism and Hospitality: The Perception of Future Professionals" (2023), has garnered 15 citations and employs survey-based methodology to capture undergraduate and master's students' views on robotic presence in hospitality settings. Building on this foundation, her 2022 study "Robot Coworkers: The Vision of Future Hoteliers," with 10 citations, investigates how aspiring industry professionals envision artificial intelligence as a workplace collaborator. Together, these studies reflect a coherent and forward-thinking research agenda that bridges workforce development with technological innovation. Mendes' growing citation record signals increasing recognition within tourism and hospitality academia, positioning her as a promising voice in conversations about the future of work in service industries.