Xinhua Guan

Guangdong University Of Finances and Economics, Guangdong University of Finance

Papers

7

Total Citations

198

H-Index

7

About

No biography available yet.

Research Focus

Business7 · 198 citations
Computer science6 · 182 citations
Marketing6 · 177 citations
Psychology5 · 162 citations
Service (business)4 · 145 citations
Applied psychology3 · 139 citations
Advertising3 · 128 citations
Value (mathematics)2 · 121 citations
Structural equation modeling1 · 105 citations
Servicescape1 · 105 citations
Artificial intelligence4 · 57 citations
Human–computer interaction3 · 41 citations

Key Achievements

7
H-Index
7
Papers
198
Total Citations
28
Avg Citations/Paper
🏆 Most Cited Paper
Exploring key factors influencing customer behavioral intention in robot restaurants
105 citations · 2021
📈 Most Prolific Year: 2024 (4 Papers)
🤝 Key Collaborators: 11
🏛 Institutions: Guangdong University Of Finances and Economics, Guangdong University of Finance

Top Papers

  1. 1
    Exploring key factors influencing customer behavioral intention in robot restaurants
    105 citations · 2021
  2. 2
    Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization
    21 citations · 2025
  3. 3
    Facing AI with knowledge: an investigative study on the utilisation of service robots and employee knowledge management behaviours
    20 citations · 2024
  4. 4
    Exploring the critical attributes of robot chef restaurants and their impact on customer perceived value: a mixed-methods study
    16 citations · 2024
  5. 5
    The impact of service robot compatibility on hospitality employee learning behaviors: a transformative learning perspective
    16 citations · 2024
  6. 6
    What happens after the arrival of service robots? Investigating how robotic usage experience facilitates employees’ exploitative and exploratory learning behaviors
    13 citations · 2024
  7. 7
    An eye for an eye: Exploring how human-robot service attributes affect customers’ negative electronic word-of-mouth
    7 citations · 2025

Key Collaborators

LZLu Zhang4 shared papersXLXin Liu4 shared papersJGJinhong Gong3 shared papersTHTzung‐Cheng Huan2 shared papersZLZhibin Lin1 shared papersXLXin Liu1 shared papersYZYingchen Zheng1 shared papersMLMingjie Li1 shared papersXXXiaoge Xu1 shared papersLXLishan Xie1 shared papersQLQiangqiang Liu1 shared papers
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