Servicescape

Exploring key factors influencing customer behavioral intention in robot restaurants

Xinhua Guan, Jinhong Gong, Mingjie Li, Tzung‐Cheng Huan

Citations: 105 • 2021

Neurophysiological responses to robot–human interactions in retail stores

Gaia Rancati, Isabella Maggioni

Citations: 35 • 2022

How COVID-19 Could Accelerate the Adoption of New Retail Technologies and Enhance the (E-)Servicescape

Kim Willems, Nanouk Verhulst, Malaika Brengman

Citations: 22 • 2021

Understanding the servicescape of nurse assistive robot: The perspective of healthcare service experience

Jieun Han, Hyo‐Jin Kang, Gyu Hyun Kwon

Citations: 20 • 2017

A projective approach to understanding the Generation Z’s experience with service robots in restaurants

Caiwei Ma, Po‐Ju Chen, Lianping Ren, Alei Fan, Viput Ongsakul

Citations: 19 • 2023

In-store marketing: existing and emerging elements

Anne L. Roggeveen, Dhruv Grewal

Citations: 3 • 2018