Xingyang Lv

Southwestern University of Finance and Economics

Papers

3

Total Citations

271

H-Index

3

About

No biography available yet.

Research Focus

Business3 · 271 citations
Computer science2 · 256 citations
Advertising2 · 240 citations
Marketing2 · 240 citations
Service (business)2 · 240 citations
Willingness to pay1 · 225 citations
Consumer satisfaction1 · 225 citations
Economics1 · 225 citations
Service quality1 · 225 citations
Artificial intelligence1 · 31 citations
Sociology1 · 31 citations
Robot1 · 31 citations

Key Achievements

3
H-Index
3
Papers
271
Total Citations
90
Avg Citations/Paper
🏆 Most Cited Paper
Anthropomorphism and customers’ willingness to use artificial intelligence service agents
225 citations · 2021
📈 Most Prolific Year: 2021 (1 Papers)
🤝 Key Collaborators: 11
🏛 Institutions: Southwestern University of Finance and Economics

Top Papers

  1. 1
    Anthropomorphism and customers’ willingness to use artificial intelligence service agents
    225 citations · 2021
  2. 2
    My colleague is not “human”: Will working with robots make you act more indifferently?
    31 citations · 2024
  3. 3
    AI service may backfire: Reduced service warmth due to service provider transformation
    15 citations · 2025

Key Collaborators

YLYue Liu1 shared papersKSK Shi1 shared papersXLXiaoyan Liu1 shared papersYJYingchao Ji1 shared papersYLYifan Li1 shared papersYYYang Yang1 shared papersYYYufan Yang1 shared papersDQDazhi Qin1 shared papersTLTian Lan1 shared papersYHYueying He1 shared papersJAJin Ai1 shared papers
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