Ulf Melin

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About

Ulf Melin is a leading scholar in e-government and digital transformation, with a focused expertise on how public sector organizations—particularly local governments—navigate technological change. His research centers on the organizational and administrative conditions necessary for successful automation and digitalization in the public sphere. Melin’s major contributions include identifying the drivers and barriers of Robotic Process Automation (RPA) adoption in Swedish municipalities, demonstrating that automation is not merely a technical shift but a complex organizational transformation. His highly cited 2021 paper, “Automation as a Driver of Digital Transformation in Local Government” (30 citations), provides foundational insights into how policy pressures and efficiency demands shape digital strategies. More recently, his 2024 case study on the organizational conditions for RPA implementation (4 citations) offers practical guidance for practitioners. Melin’s work is notable for bridging academic theory with real-world public administration challenges, making him a key voice for researchers and policymakers seeking to understand the human and institutional factors behind digital government success.