Shweta Kapure
Papers
1
Total Citations
10
H-Index
1
About
Dr. Shweta Kapure is a leading researcher at the intersection of hospitality management and emerging technologies, with a primary focus on the integration of robotics and artificial intelligence within the hotel industry. Her most cited work, a 2022 systematic literature review, provides a comprehensive overview of how smart sensors, chatbots, service robots, and AI-embedded equipment are transforming daily hotel operations. This seminal paper has garnered 10 citations, establishing a foundational framework for understanding the technological revolution in hospitality. Dr. Kapure’s major contribution lies in synthesizing fragmented research to map the current landscape and identify critical gaps in the adoption of these innovations. Her work is essential for both academics and industry professionals seeking to navigate the shift toward automated, guest-centric service models. By highlighting the operational and experiential impacts of AI, she has positioned herself as a key voice in the dialogue on technology-driven hospitality, paving the way for future studies on human-robot collaboration and service optimization.
Research Focus
Key Achievements
Top Papers
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