Lijie Wang
Papers
1
Total Citations
37
H-Index
1
About
No biography available yet.
Research Focus
Applied psychology1 · 37 citations
Attribution1 · 37 citations
Business1 · 37 citations
Computer science1 · 37 citations
Customer satisfaction1 · 37 citations
Emotional labor1 · 37 citations
Marketing1 · 37 citations
Originality1 · 37 citations
Psychology1 · 37 citations
SWORD1 · 37 citations
Service (business)1 · 37 citations
Service quality1 · 37 citations
Key Achievements
1
H-Index
1
Papers
37
Total Citations
37
Avg Citations/Paper
🏆 Most Cited Paper
Robot service failure: the double-edged sword effect of emotional labor in service recovery
37 citations · 2022
📈 Most Prolific Year: 2022 (1 Papers)
🤝 Key Collaborators: 3
🏛 Institutions: Development Research Center
Top Papers
- 1
Key Collaborators
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