Joona Ruissalo
Papers
1
Total Citations
27
H-Index
1
About
Joona Ruissalo is a researcher whose work sits at the intersection of organizational behavior and emerging workplace technologies. His primary research area focuses on how knowledge workers respond to the introduction of automation, particularly robotic process automation (RPA), in professional service environments. His most cited work, "Knowledge Workers’ Reactions to a Planned Introduction of Robotic Process Automation—Empirical Evidence from an Accounting Firm" (2020, 27 citations), offers a rare, empirical glimpse into the anxieties, expectations, and adaptive strategies of employees facing automation in a real-world accounting firm. This study is notable for moving beyond theoretical speculation, providing grounded evidence on how professionals reconcile their roles with increasingly autonomous systems. By capturing worker sentiment before full-scale implementation, Ruissalo’s research provides critical insights for managers and policymakers navigating digital transformation. His contributions are particularly valuable for students and researchers interested in the human side of automation, change management, and the future of professional work.
Research Focus
Key Achievements
Top Papers
- 1