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About

Lauren Cooper is a leading researcher in the intersection of accounting and emerging technology, with a particular focus on Robotic Process Automation (RPA) and its transformative role in public accounting. Her work has significantly shaped our understanding of how automation technologies are reshaping workflows, professional roles, and organizational culture within the Big 4 accounting firms. Cooper's most influential contribution, "Robotic Process Automation in Public Accounting" (2019), has accumulated 315 citations and stands as a foundational text in the field. Drawing on interviews with RPA leaders at major firms, the study illuminates how automation streamlines repetitive, data-intensive tasks — offering insights uniquely tailored to the accounting context. Her 2021 follow-up study (78 citations) adds an important human dimension, examining whether firm leaders and lower-level employees share aligned perceptions of RPA's impact on their daily work experience — a question with profound implications for change management and workforce development. Collectively, her body of work bridges technical innovation and human organizational dynamics, making her research essential reading for accounting professionals, technology adopters, and students navigating an increasingly automated profession. With over 430 cumulative citations, Cooper has established herself as a pivotal voice in accounting technology research.