Dong-Seop Sohn
Papers
4
Total Citations
17
H-Index
3
About
Dong-Seop Sohn is a researcher specializing in service robotics, with a particular focus on human-robot interaction and the practical deployment of robots in commercial service environments. His work bridges the gap between technology development and real-world application, most notably within the restaurant industry. Sohn's most influential research investigates the expectations that both customers and frontline employees hold toward restaurant service robots, revealing shared priorities and divergent perspectives that are critical for designing socially effective robotic systems. This study has garnered 9 citations, reflecting growing scholarly interest in service automation. Complementing this, his exploratory work on identifying behavioral goals for restaurant robots through employee surveys provides actionable guidance for developers seeking to align robot conduct with authentic service standards. Beyond human-robot interaction, Sohn has made meaningful contributions to the economics of robotics development, producing studies that address hardware cost estimation frameworks for professional service robots — practical tools that support engineers and project planners during early design phases. Collectively, his research portfolio reflects a commitment to making service robotics more responsive, economically viable, and human-centered, offering valuable insights to both academic researchers and industry practitioners navigating the rapidly evolving landscape of automated service.
Research Focus
Key Achievements
Top Papers
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