Kyungho Kim
Papers
1
Total Citations
3
H-Index
1
About
Kyungho Kim is an emerging researcher in the field of service robotics and human-robot interaction, with a specific focus on the hospitality and restaurant industry. His work centers on understanding how service robots can be effectively integrated into frontline service environments, particularly by aligning their behaviors with the expectations of human service employees. In his most cited work, "Investigating Frontline Service Employees to Identify Behavioral Goals of Restaurant Service Robot: An Exploratory Study" (2021, 3 citations), Kim conducted a survey-based study to determine optimal service action selections from the perspective of restaurant staff. This research provides foundational insights into designing robots that complement, rather than disrupt, existing service workflows. While still early in his career, Kim’s contributions are significant for bridging the gap between technological capability and practical, employee-centered implementation in service settings. His work is particularly valuable for researchers and practitioners interested in the social and operational dimensions of service automation.
Research Focus
Key Achievements
Top Papers
- 1