Heeyoon Yoon
Papers
4
Total Citations
16
H-Index
3
About
Heeyoon Yoon is a researcher specializing in human-robot interaction, service robotics, and social robotics, with a particular focus on how robots can be meaningfully integrated into real-world social and service environments. Their work has made notable contributions to the restaurant service industry, where they have explored the divergent and shared expectations of customers and employees regarding robotic service — a study that has garnered 9 citations and shed light on the nuanced dynamics of human acceptance of automation in hospitality settings. Yoon has further advanced this line of inquiry by surveying frontline employees to identify optimal behavioral goals for service robots, offering practical design insights for developers and industry practitioners alike. Beyond hospitality, Yoon has demonstrated a versatile research vision through work on social robotics for emotional well-being, developing a conversational robot capable of detecting children's emotions through drawing journal activities — an innovative approach that bridges affective computing and child-centered design. Their most recent work explores the psychological dimensions of sustained human-robot relationships, examining how memory, likeability, and attachment shape long-term interaction. Collectively, Yoon's research highlights a commitment to making robots more socially intelligent and human-centered across diverse contexts.
Research Focus
Key Achievements
Top Papers
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