Hillary Anger Elfenbein
Papers
1
Total Citations
24
H-Index
1
About
Hillary Anger Elfenbein is a distinguished organizational behavior scholar whose research illuminates the emotional and social dynamics of workplace interactions. Her work spans emotional intelligence, nonverbal communication, and the psychological impact of technology on employees. Elfenbein is best known for her pioneering studies on emotion recognition across cultures, demonstrating that while people can accurately read emotions from facial expressions universally, there exists a significant in-group advantage—individuals are better at interpreting emotions expressed by members of their own cultural group. This finding has reshaped understanding of cross-cultural communication in global organizations. Her recent research, including the highly cited paper "Using robots at work during the COVID‐19 crisis evokes passion decay" (2022), explores how introducing robots into workplaces during crises can dampen employee passion and engagement, with implications for human-robot collaboration. With over 24 citations on this work alone and a broader portfolio of highly influential papers, Elfenbein’s contributions have earned her recognition as a leading voice in organizational psychology. Her work continues to guide practitioners and researchers navigating the complex intersection of emotion, culture, and technology in modern work environments.
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Top Papers
- 1