Dongmei Li

South China Normal University

Papers

3

Total Citations

179

H-Index

3

About

No biography available yet.

Research Focus

Psychology3 · 179 citations
Marketing3 · 179 citations
Service (business)3 · 179 citations
Business3 · 179 citations
Process management2 · 137 citations
Proactivity2 · 122 citations
Social psychology2 · 122 citations
Knowledge management2 · 99 citations
Computer science2 · 99 citations
Engineering1 · 80 citations
Electrical engineering1 · 80 citations
Passivity1 · 80 citations

Key Achievements

3
H-Index
3
Papers
179
Total Citations
60
Avg Citations/Paper
🏆 Most Cited Paper
Proactivity or passivity? An investigation of the effect of service robots’ proactive behaviour on customer co-creation intention
80 citations · 2022
📈 Most Prolific Year: 2022 (3 Papers)
🤝 Key Collaborators: 3
🏛 Institutions: South China Normal University

Top Papers

  1. 1
    Proactivity or passivity? An investigation of the effect of service robots’ proactive behaviour on customer co-creation intention
    80 citations · 2022
  2. 2
    The mechanism of value cocreation in robotic services: customer inspiration from robotic service novelty
    57 citations · 2022
  3. 3
    How do consumers engage with proactive service robots? The roles of interaction orientation and corporate reputation
    42 citations · 2022

Key Collaborators

LXLishan Xie3 shared papersCLCanmian Liu2 shared papersXLXin Liu1 shared papers
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