OTHER
How does the anthropomorphism of service robots impact employees’ role service behavior in the workplace?
Yihao Yang, Ming Chi, Xinhua Bi, Yongshun Xu
- Year
- 2024
- Citations
- 41
Keywords
Service (business)PsychologyBusinessHospitality industryHospitalityMarketingApplied psychologyAdvertisingSocial psychologyTourism
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