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How does the anthropomorphism of service robots impact employees’ role service behavior in the workplace?

Yihao Yang, Ming Chi, Xinhua Bi, Yongshun Xu

发表年份
2024
引用次数
41

关键词

Service (business)PsychologyBusinessHospitality industryHospitalityMarketingApplied psychologyAdvertisingSocial psychologyTourism

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