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Shift Scheduling to Improve Customer Satisfaction, Employee Satisfaction and Management Satisfaction in Service Workplace Where Employees and Robots Collaborate

Takashi Tanizaki, Takeshi Shimmura, Nobutada Fujii

发表年份
2017
引用次数
14

关键词

Customer satisfactionProfitability indexComputer scienceScheduling (production processes)ScheduleRobotJob shop schedulingOperations researchBusinessOperations management

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