Papers
3
Total Citations
43
H-Index
2
About
No biography available yet.
Research Focus
Psychology1 · 34 citations
Service delivery framework1 · 34 citations
Marketing1 · 34 citations
Political science1 · 34 citations
Public relations1 · 34 citations
Service (business)1 · 34 citations
Business1 · 34 citations
Hospitality1 · 34 citations
Applied psychology1 · 34 citations
Dehumanization1 · 34 citations
Hospitality industry1 · 34 citations
Service design1 · 34 citations
Key Achievements
2
H-Index
3
Papers
43
Total Citations
14
Avg Citations/Paper
🏆 Most Cited Paper
I can be myself: robots reduce social discomfort in hospitality service encounters
34 citations · 2023
📈 Most Prolific Year: 2023 (2 Papers)
🤝 Key Collaborators: 7
🏛 Institutions: Zhongnan University of Economics and Law, Nanyang Technological University, Harbin Institute of Technology
Top Papers
- 1
- 2
- 3Autonomous control and target tracking algorithm design for a quadrotor2 citations · 2017
Key Collaborators
Not generated yet