U.V. Adinarayana Rao
Papers
1
Total Citations
41
H-Index
1
About
Dr. U.V. Adinarayana Rao is a leading scholar at the intersection of service technology and tourism management, with a primary focus on the integration of service robots in hospitality and tourism industries. His most cited work, a 2023 systematic literature review on service robots, has garnered 41 citations and provides a comprehensive framework for understanding how robotic technologies create touchless, safe travel experiences. By employing the rigorous SPAR-4-SLR methodology, Dr. Rao established a foundational roadmap for future research, identifying critical gaps in human-robot interaction and service automation within the sector. His contributions are particularly significant in the post-pandemic context, where touchless service has become a priority for the industry. Dr. Rao’s research not only synthesizes existing knowledge but also charts a clear direction for scholars and practitioners, making him a pivotal figure in advancing the theoretical and practical understanding of service robots in tourism. His work continues to influence how the hospitality sector adapts to technological disruption, ensuring that his impact will be felt for years to come.
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