Rong Jia

Monash University, Chengdu Medical College

Papers

Total Citations

112

H-Index

About

Rong Jia is a researcher at the forefront of service robotics and surgical innovation, with a primary focus on the acceptance and application of robotic technologies in both hospitality and healthcare settings. Jia’s most influential work, “Construction and empirical research on acceptance model of service robots applied in hotel industry” (2020), has garnered 108 citations, establishing a foundational framework for understanding how guests and staff adopt robotic assistants in hotels. This contribution is pivotal for the hospitality sector, which increasingly relies on AI to enhance service quality and operational competitiveness. Additionally, Jia has explored the clinical impact of robotic surgery, notably through a meta-analysis comparing robotic and open surgery outcomes for gastric cancer patients, though this work has been retracted. Despite this setback, Jia’s research trajectory demonstrates a commitment to bridging technology adoption with real-world applications. With a citation count exceeding 110 across key publications, Jia’s work continues to inform both academic discourse and industry practice, making them a notable voice in the evolving dialogue on human-robot interaction and its practical implications.