Md. Monirul Islam

Shahjalal University of Science and Technology

Papers

Total Citations

H-Index

About

Dr. Md. Monirul Islam is an emerging scholar in the field of technology adoption and consumer behavior, with a specific focus on the intersection of robotics and hospitality. His research explores how emerging technologies reshape consumer experiences, particularly in the context of automated service environments. His most cited work, "Consumers' intention to visit a robotic restaurant" (2022), investigates the psychological and contextual drivers behind customers' willingness to engage with robot-staffed dining establishments. Drawing on survey data from 283 experienced customers and employing structural equation modeling, Dr. Islam identifies key factors—such as perceived usefulness, novelty, and trust—that influence behavioral intention. This study provides actionable insights for restaurateurs and technologists navigating the shift toward automation. Though his citation count is still growing, his work contributes to a timely and rapidly expanding discourse on human-robot interaction in service settings. Dr. Islam’s research is particularly valuable for students and professionals interested in the practical implications of AI and robotics in everyday consumer contexts, offering a grounded, data-driven perspective on how technology can be integrated into traditional service industries.