Kirsten Wozniak
Papers
1
Total Citations
5
H-Index
1
About
Kirsten Wozniak’s research lies at the critical intersection of human-computer interaction, disability studies, and inclusive technology design. Her most-cited work, “Challenges Faced by Persons with Disabilities Using Self-Service Technologies” (2021), has garnered 5 citations and serves as a foundational piece in understanding how emerging technologies—particularly self-service kiosks, robotics, and artificial intelligence—can either empower or exclude users with disabilities. Wozniak’s major contribution is her forward-looking framework for “foreseeable game-changing solutions” that embed universal access from the initial design phase, rather than retrofitting accessibility. She argues that intuitive, easy-to-use features must be built into SSTs from inception, and that advancements in delivery robotics and AI can dramatically improve independence for people with disabilities. Her work challenges technologists to move beyond compliance and toward genuine inclusivity, making her a vital voice in accessible technology research. Though early in her career, Wozniak’s scholarship is already shaping conversations about ethical design and equitable access in an increasingly automated world.
Research Focus
Key Achievements
Top Papers
- 1