Max Robotics — Global Service Robot Directory + US Certification

About

J. Norvig Larsen’s research centers on human-computer interaction, accessibility, and the ethical design of emerging technologies, with a particular focus on how self-service technologies (SSTs) can be made inclusive for persons with disabilities. Their most-cited work, “Challenges Faced by Persons with Disabilities Using Self-Service Technologies” (2021, 5 citations), identifies critical barriers in SST interfaces and proposes “foreseeable game-changing solutions” that prioritize universal design from the outset. Larsen argues that integrating intuitive features and leveraging robotic advancements can transform service delivery, making goods and daily tasks more accessible. By bridging gaps between artificial intelligence, robotics, and user-centered design, Larsen’s contributions highlight the need for proactive rather than reactive accessibility measures. Their work has informed discussions on inclusive innovation, urging developers to embed ease-of-use into foundational technology rather than as an afterthought. While still early in their career, Larsen’s focused scholarship on SST accessibility and AI-driven improvements positions them as a thoughtful voice in the push for equitable technology, with implications for policy, product design, and future research in assistive systems.