Justin J. MacNeill
Papers
1
Total Citations
5
H-Index
1
About
Justin J. MacNeill is a researcher at the forefront of accessible technology and human-computer interaction, with a focused expertise on the barriers faced by individuals with disabilities in using self-service technologies (SSTs). His most-cited work, "Challenges Faced by Persons with Disabilities Using Self-Service Technologies" (2021), has garnered 5 citations and lays critical groundwork for inclusive design. MacNeill’s major contribution lies in identifying how emerging technologies—particularly robotics and artificial intelligence—can be harnessed to create universally accessible SSTs from their inception, rather than as afterthoughts. He advocates for intuitive, easy-to-use features that eliminate exclusion, foreseeing a future where robotic advancements streamline goods delivery and AI enhances user autonomy. By bridging the gap between technological innovation and social equity, MacNeill’s research directly informs the development of next-generation interfaces that prioritize dignity and independence for all users. His work is essential reading for students and researchers in accessibility studies, human-centered design, and assistive technology, offering a clear roadmap for building a more inclusive digital world.
Research Focus
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Top Papers
- 1