Kamarun Muhsina
Papers
1
Total Citations
44
H-Index
1
About
Dr. Kamarun Muhsina is a leading voice at the intersection of artificial intelligence and hospitality management, with her work charting the rapid transformation of the hotel industry through intelligent technologies. Her most influential contribution, the 2023 conceptual paper "Emerging Concepts of Artificial Intelligence in the Hotel Industry," has garnered 44 citations, establishing her as a key thinker in this nascent field. In this seminal work, Dr. Muhsina systematically explores how AI is revolutionizing guest experiences—from personalized service recommendations to seamless check-ins—while simultaneously streamlining back-end operations. Her research provides a critical framework for understanding how machine learning, predictive analytics, and automation are reshaping traditional hospitality models. By synthesizing emerging concepts and forecasting their potential impact, Dr. Muhsina has given both academics and industry professionals a roadmap for navigating the AI-driven future of hotels. Her work is essential reading for students and researchers interested in the convergence of service excellence and cutting-edge technology, offering a clear-eyed view of how artificial intelligence is not just augmenting but fundamentally redefining the guest journey.
Research Focus
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Top Papers
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