Iva Rani Das
Papers
1
Total Citations
44
H-Index
1
About
Iva Rani Das is a forward-thinking researcher at the intersection of artificial intelligence and hospitality management, whose work explores how emerging technologies are reshaping the guest experience and operational efficiency in the hotel industry. Her most-cited paper, "Emerging Concepts of Artificial Intelligence in the Hotel Industry: A Conceptual Paper" (2023, 44 citations), provides a foundational framework for understanding AI’s transformative potential—from personalized service delivery to automated back-end processes. This conceptual work has quickly become a reference point for scholars and practitioners seeking to map the trajectory of AI adoption in hospitality. Das’s research stands out for its clarity in bridging technical innovation with practical industry applications, making complex AI concepts accessible to a business audience. Her contributions are particularly timely as the sector accelerates its digital transformation, and her work is increasingly cited by those studying smart tourism, service automation, and human–AI collaboration in service contexts. With a growing citation footprint and a clear focus on the future of intelligent hospitality, Das is establishing herself as a key voice in the conversation on how AI can enhance—not replace—the human touch in travel and tourism.
Research Focus
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Top Papers
- 1