Jae Hyup Chang
Papers
1
Total Citations
2
H-Index
1
About
Dr. Jae Hyup Chang is a leading scholar in sustainable technology adoption within the hospitality industry, with a particular focus on the human dimensions of service robot integration. His research bridges organizational behavior and technological innovation, exploring how employees perceive and adapt to automation in service settings. In his highly cited 2025 work, "Navigating Employee Perceptions of Service Robots: Insights for Sustainable Technology Adoption in Hospitality," Dr. Chang provides a nuanced analysis of how service robots reshape employee attitudes, emotional responses, and workplace dynamics. This study offers critical insights for hotels seeking to implement robotics in ways that support both operational efficiency and workforce well-being. By centering the employee experience in conversations about automation, Dr. Chang’s work has quickly gained traction among practitioners and academics alike, earning early citations that signal its growing influence. His contributions are vital for understanding how to foster sustainable, human-centered technological change in the rapidly evolving hospitality sector.
Research Focus
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Top Papers
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