Yifu Wu
Papers
1
Total Citations
2
H-Index
1
About
Yifu Wu is a rising scholar in hospitality and service technology, whose research explores the human dimensions of automation—particularly how employees perceive and adapt to service robots in the workplace. Wu’s most-cited work, “Navigating Employee Perceptions of Service Robots: Insights for Sustainable Technology Adoption in Hospitality” (2025), offers a multi-dimensional analysis of how robot deployment shapes hotel employees’ attitudes, emotions, and job experiences. By centering the workforce perspective, Wu provides critical insights for designing sustainable technology adoption strategies that balance operational efficiency with employee well-being. Though early in their career, Wu’s research addresses a timely and underexplored intersection of organizational behavior and technological disruption. Their work has already garnered attention for its practical implications in hospitality management, helping industry leaders understand the psychological and social factors that influence successful robot integration. As automation continues to reshape service industries, Wu’s contributions offer a valuable framework for fostering positive employee responses—ensuring that technological progress does not come at the cost of workforce morale.
Research Focus
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Top Papers
- 1