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About

Gain Park is a rising scholar at the intersection of human-computer interaction, artificial intelligence, and prosocial behavior, with a particular focus on the psychological dynamics of AI-mediated communication. Her research primarily investigates how anthropomorphic features in chatbots influence user trust, emotional engagement, and behavioral outcomes in high-stakes contexts like mental health counseling and charitable fundraising. In her most-cited work (41 citations), Park demonstrates that anthropomorphic chatbots can increase counseling satisfaction and reuse intention, but this effect is moderated by users’ social anxiety—a nuanced finding that has practical implications for designing more effective digital mental health tools. Her subsequent studies explore gratitude expression in AI chatbots, revealing that such expressions enhance willingness to donate through increased self-efficacy and social worth (20 citations). Park also examines the “legitimization of paltry favors effect” in chatbot-led fundraising, showing how small initial requests can boost donation rates. Her work is notable for bridging social psychology theory with cutting-edge AI applications, offering actionable insights for developers and nonprofits alike. With a growing citation trajectory, Park is establishing herself as a key voice in ethical, human-centered AI design.