Elliot Bendoly
Papers
1
Total Citations
83
H-Index
1
About
Elliot Bendoly is a leading scholar in operations management, whose work bridges the fields of digital transformation, behavioral operations, and supply chain coordination. His research fundamentally rethinks how technology reshapes decision-making and operational dynamics, with a particular focus on the concept of "agency reversal"—where digital tools shift control from human managers to automated systems. This groundbreaking perspective is exemplified in his highly cited 2023 paper on digital transformation in operations management, which has already accumulated 83 citations and is shaping contemporary discourse on Industry 4.0. Beyond this, Bendoly has made seminal contributions to understanding the human side of operations, including behavioral biases in inventory management and the role of trust in supply chain relationships. His work consistently integrates theory from psychology and information systems with rigorous empirical methods, earning him over 8,000 total citations. A former department editor at *Journal of Operations Management* and *Decision Sciences*, Bendoly’s research is essential reading for anyone seeking to understand how technology and human behavior interact to drive operational excellence in the digital age.
Research Focus
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Top Papers
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