Spyros Angelopoulos

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About

Spyros Angelopoulos is a leading scholar at the intersection of operations management (OM) and information systems (IS), whose work illuminates how digital technologies fundamentally reshape organizational decision-making and operational dynamics. His most-cited research, including the influential 2023 paper "Digital transformation in operations management: Fundamental change through agency reversal" (83 citations), introduces the concept of "agency reversal"—a paradigm shift where digital tools and algorithms assume decision-making roles traditionally held by human managers. This contribution has redefined scholarly understanding of digital manufacturing and operational control, offering a new lens for analyzing how firms leverage technology to unlock business opportunities. Angelopoulos's work bridges theoretical rigor with practical relevance, earning him recognition as a key voice in the digital transformation discourse. With a growing citation footprint, his research continues to guide scholars and practitioners navigating the complexities of technology-driven operational change, making him an essential reference for students and researchers exploring the future of OM in the digital age.