Papers
5
Total Citations
46
H-Index
4
About
Dan Jin is a pioneering researcher at the intersection of hospitality management and human-robot collaboration, whose work is reshaping how the industry integrates artificial intelligence and robotics. His primary research areas include robophobia-robophilia dynamics, employee-robot partnerships, and ethical AI implementation in service settings. Jin’s most influential contribution, "Navigating the spectrum of human-robot collaboration: Addressing robophobia-robophilia in the hospitality industry" (2024, 19 citations), provides a foundational framework for understanding and managing the emotional spectrum of workers and guests toward robotic coworkers. His subsequent work, "Improving employee-robot collaboration in hospitality: Understanding the zero-sum mindset" (2025, 11 citations), further explores psychological barriers to adoption, offering actionable strategies for managers. Notably, his 2023 study on ethical AI and consumer self-congruency (7 citations) critically examines moral standards in automated hiring, while his 2025 conceptual piece on "Rapport Leadership" (6 citations) introduces a novel leadership paradigm for human-robot co-working harmony. With a growing citation record and a clear trajectory toward practical, theory-driven solutions, Jin is establishing himself as a key voice in the responsible, human-centered deployment of robotics in hospitality.
Research Focus
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