Wangoo Lee
Papers
1
Total Citations
11
H-Index
1
About
Wangoo Lee is a rising scholar in organizational behavior and human-robot collaboration, with a particular focus on the hospitality industry. His research critically examines the psychological barriers that hinder effective employee-robot teamwork, most notably through his highly cited 2025 paper, "Improving employee-robot collaboration in hospitality: Understanding the zero-sum mindset." This work, which has already garnered 11 citations, identifies how employees often perceive automation as a threat to their own roles, leading to a counterproductive "zero-sum" mindset. Lee’s major contribution lies in reframing this challenge: rather than focusing solely on technical integration, he highlights the need for organizational strategies that address workers' fears and foster a collaborative, rather than competitive, relationship with technology. His findings are pivotal for managers and policymakers seeking to implement automation without eroding workforce morale. By bridging social psychology with applied technology, Lee offers actionable insights that are both academically rigorous and practically relevant. As a young researcher, his work signals a critical shift toward human-centric approaches in the age of AI, making him a key voice in the future of work.
Research Focus
Key Achievements
Top Papers
- 1