C. Emre Koksal

Papers

Total Citations

H-Index

About

C. Emre Koksal is a researcher whose work explores the intersection of robotics and the hospitality industry, with a particular focus on the adoption of humanoid (anthropomorphic) robots in accommodation facilities. His key research areas include service robotics, tourism technology, and the future of labor in hospitality. Koksal’s major contribution is his exploratory study, "Research to Determine the Potential Use of Humanoid (Anthropomorphic) Robots in Accommodation Facilities" (2023), which systematically evaluated 36 different job positions in Turkish accommodation establishments to identify where humanoid robots could be most feasibly integrated. This work provides a foundational framework for understanding both the opportunities and challenges of robotic adoption in service settings. While his most-cited paper has garnered 2 citations, its significance lies in its pioneering approach to mapping specific roles—from front desk to housekeeping—that could be automated, offering practical insights for industry stakeholders. Koksal’s research is particularly valuable for students and professionals interested in how emerging technologies are reshaping the hospitality workforce, and his findings contribute to ongoing debates about the balance between human labor and automation in service environments.