Ataul Karim Patwary
Papers
2
Total Citations
28
H-Index
2
About
Ataul Karim Patwary is an emerging researcher whose work sits at the intersection of hospitality management, service innovation, and human-robot interaction in tourism and hotel settings. His scholarship examines how cutting-edge technological developments — particularly service robots — reshape employee behavior, guest experiences, and organizational outcomes in the hospitality industry. Patwary's most cited work explores how workplace ostracism and robot anthropomorphism influence employees' readiness to change and their service adaptive behavior, with performance efficacy playing a critical moderating role. This nuanced moderated mediation framework has already garnered 16 citations since its 2024 publication, signaling strong scholarly interest in understanding the human side of technological adoption within service environments. Equally compelling is his research on physically disabled tourists and their perceptions of service robots in hotels, which has attracted 12 citations. By centering marginalized and underserved populations, Patwary highlights how assistive robotics can foster hotel attachment and improve inclusive tourism experiences — a socially meaningful contribution to the field. Though early in his publication trajectory, Patwary's focus on vulnerable populations, organizational psychology, and service technology positions him as a thoughtful and relevant voice in contemporary hospitality research, with growing influence among scholars and practitioners alike.
Research Focus
Key Achievements
Top Papers
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