Trishna G. Mistry
University of South Florida, University of South Florida Sarasota–Manatee
Papers
4
Total Citations
51
H-Index
3
About
Trishna G. Mistry is an emerging scholar whose research sits at the dynamic intersection of hospitality management, human-robot interaction, and organizational behavior. Her work critically examines how the rapid integration of service robots and artificial intelligence is reshaping the workforce landscape within tourism and hospitality settings, with a particular focus on employee psychology and organizational outcomes. Mistry's most influential contributions explore how hospitality workers cognitively process and emotionally respond to robotic coworkers. Her groundbreaking application of cognitive appraisal theory to robot-induced job insecurity — garnering 24 citations since its 2024 publication — reveals meaningful generational differences in how employees perceive technological threats. Complementing this, her research on workplace ostracism and robot anthropomorphism (16 citations) illuminates the nuanced pathways through which human-robot dynamics influence service adaptive behavior and performance efficacy. As co-author of a thematic examination of AI's transformative impact across the hospitality sector, Mistry has also helped shape broader scholarly conversations about automation's industry-wide implications. Her ongoing investigations into organizational support mechanisms further demonstrate a commitment to translating research into actionable strategies for hospitality leaders navigating technological disruption. With a rapidly growing citation record, Mistry is establishing herself as a significant voice in the future-of-work discourse within hospitality scholarship.
Research Focus
Key Achievements
Top Papers
- 1
- 2
- 3
- 4