Arne De Keyser

Ecole des Hautes Etudes Commerciales du Nord

Papers

4

Total Citations

512

H-Index

4

About

No biography available yet.

Research Focus

Business4 · 512 citations
Service (business)4 · 512 citations
Process management4 · 512 citations
Marketing4 · 512 citations
Computer science3 · 485 citations
Qualitative research2 · 478 citations
Sociology2 · 478 citations
Knowledge management2 · 478 citations
Originality2 · 478 citations
Conceptual framework1 · 362 citations
Archetype1 · 362 citations
Artificial intelligence2 · 123 citations

Key Achievements

4
H-Index
4
Papers
512
Total Citations
128
Avg Citations/Paper
🏆 Most Cited Paper
Frontline Service Technology infusion: conceptual archetypes and future research directions
362 citations · 2019
📈 Most Prolific Year: 2022 (2 Papers)
🤝 Key Collaborators: 9
🏛 Institutions: Ecole des Hautes Etudes Commerciales du Nord

Top Papers

  1. 1
    Frontline Service Technology infusion: conceptual archetypes and future research directions
    362 citations · 2019
  2. 2
    Living and working with service robots: a TCCM analysis and considerations for future research
    116 citations · 2022
  3. 3
    The Service Robot Customer Experience (SR-CX): A Matter of AI Intelligences and Customer Service Goals
    27 citations · 2024
  4. 4
    Living and Working with Service Robots: A TCCM Analysis and Considerations for Future Research
    7 citations · 2022

Key Collaborators

WHWerner H. Kunz2 shared papersKVKatrien Verleye1 shared papersALAlexander Lennart Schmidt1 shared papersBLBart Larivière1 shared papersCVCédric Verbeeck1 shared papersJKJay Kandampully1 shared papersSKSarah Köcher1 shared papersKKKlaas Koerten1 shared papersLALinda Alkire1 shared papers
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