Angelo Moro

Centre d'économie et de sociologie appliquées à l'agriculture et aux espaces ruraux, University of Modena and Reggio Emilia

Papers

Total Citations

H-Index

About

Angelo Moro is a researcher whose work centers on the sociology of work, technological change, and the human dimensions of automation in service industries. His scholarship offers a critically grounded examination of how robotics and automation reshape labor processes, workforce dynamics, and organizational structures — particularly in sectors that have received comparatively little academic attention. His most recognized contribution, a 2022 qualitative case study analysis drawing on over 50 interviews with HR managers, IT technicians, workers, and trade union delegates, has already garnered 5 citations and stands as a methodologically rich effort to illuminate the technological complexity underlying automation in services — a dimension he argues remains poorly understood in mainstream discourse. His 2025 work on cleaning services further distinguishes his research agenda, challenging techno-optimist narratives by demonstrating why physically demanding, socially invisible, and hazardous jobs are far more resistant to robotic substitution than commonly assumed. Moro's research is notable for centering worker and union perspectives, lending his analyses a social equity dimension that enriches debates about the future of work. Though still building his citation record, his contributions offer valuable empirical grounding for students and scholars grappling with automation's uneven and often overlooked consequences.