Rijul Chaturvedi

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About

Rijul Chaturvedi is a pioneering researcher at the intersection of artificial intelligence and tourism, whose work is reshaping how we understand the modern tourist experience. His primary research areas encompass AI-enabled technologies in hospitality, smart tourism ecosystems, and the transformative role of machine learning in service design. Chaturvedi’s most influential contribution, "Reshaping Tourist Experience with AI-Enabled Technologies: A Comprehensive Review and Future Research Agenda" (2023), has already garnered 50 citations, establishing a foundational conceptual framework that synthesizes fragmented literature into a coherent intellectual structure. Through rigorous performance analysis, thematic mapping, and content analysis of scientific actors, he provides scholars and practitioners with a roadmap for integrating AI—from chatbots to predictive analytics—into personalized, seamless travel journeys. This work not only critiques current implementations but also charts a bold future research agenda, positioning Chaturvedi as a thought leader in digital tourism transformation. His ability to bridge technical innovation with experiential design makes his research indispensable for students and researchers exploring how intelligent systems can enhance human connection and satisfaction in travel.